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This forum is designed to provide answers to commonly asked technical support questions. We are constantly adding to and updating this forum to help our customers troubleshoot problems quickly and effectively. Use key words in the search bar to see if an answer to your question already exists. If you can't find a related answer, use the "New Post" button to ask your question and an engineer will provide an answer as soon as they are available. If your problem is urgent and/or too complex for the forum format, email support@optotherm.com to open a support ticket.