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The IS640-17 camera displayed a very high amount of noise in the image, as well as horizontal lines moving vertically across the screen. This is shown in the gif below.
The noise occurred intermittently with varying degrees of intensity. It was observed both with the Macro lens attached and no lens attached.
This problem was determined to be caused by the camera's USB Micro B cable. Check that the cable is properly attached to the camera, using the set screws located on either side of the port.
If this problem persists, it is likely due to failure of the cable. Please contact us at support@optotherm.com so that we can arrange a replacement cable for you.