Welcome!
This forum provides answers to commonly asked technical support questions. We are continuously adding to and updating this forum to help our customers troubleshoot problems quickly and effectively.
Use key words in the search bar to see if an answer to your question already exists. If you can't find a related answer, use the "New Post" button to ask your question and an engineer will provide an answer as soon as possible. If your problem is urgent and/or too complex for the forum format, email support@optotherm.com to open a support ticket.
The goal of this site is create a relevant knowledge base that would answer questions related to Optotherm's products and services.
Therefore questions and answers can be edited like wiki pages by experienced users of this site in order to improve the overall quality of the knowledge base content. Such privileges are granted based on user karma level: you will be able to do the same once your karma gets high enough.
If this approach is not for you, please respect the community.
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| 100 | flag offensive, close own questions |
| 300 | edit any post, view offensive flags |
| 500 | accept any answer |
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